The first few questions you ask a candidate can save you hours of interview time. Effective pre-screening questions help you quickly identify who's worth moving forward and who isn't a fit, without wasting anyone's time.
This guide covers the best pre-screening questions organized by role type, plus tips on what answers to look for.
Quick Tool: Need questions fast? Use our free Pre-Screening Questions Generator to create role-specific questions instantly.
#What Are Pre-Screening Questions?
Pre-screening questions are the initial questions you ask candidates before formal interviews. They serve to:
- Filter out unqualified candidates early
- Verify basic requirements (experience, availability, salary expectations)
- Assess initial interest and motivation
- Save interview time for promising candidates
These questions are typically asked via:
- Application forms
- Phone screens
- Automated chatbots
- Email questionnaires
#Universal Pre-Screening Questions (Ask Everyone)
Before diving into role-specific questions, here are essential questions every candidate should answer:
#Availability & Logistics
-
When would you be available to start if offered the position?
- Look for: Reasonable notice period (2-4 weeks typical), flexibility
- Red flags: Unavailable for months, can't give a clear answer
-
Are you legally authorized to work in [country]?
- Look for: Clear yes, or explanation of visa status
- Why ask: Saves time on candidates requiring sponsorship (if you don't offer it)
-
What are your salary expectations for this role?
- Look for: Range within your budget, reasonable for experience
- Red flags: Wildly above market rate, unwilling to share
-
Are you comfortable with [remote/hybrid/on-site] work?
- Look for: Clear alignment with your setup
- Why ask: Work arrangement mismatches cause quick turnover
#Motivation Questions
-
Why are you interested in this specific role?
- Look for: Specific reasons tied to the job, company research
- Red flags: Generic answers, clearly applying everywhere
-
What attracted you to our company?
- Look for: Knowledge of your product/mission, genuine interest
- Red flags: No research, confused about what you do
#Software Engineering Pre-Screening Questions
#Experience & Background
-
How many years of professional software development experience do you have?
- Look for: Match to job requirements
- Follow-up: Ask about specific technologies if relevant
-
Describe a complex technical problem you solved recently. What was your approach?
- Look for: Clear problem-solving process, technical depth
- Red flags: Can't articulate approach, takes credit for team work
-
What programming languages are you most proficient in? Rate yourself 1-10.
- Look for: Honest self-assessment, languages matching your stack
- Note: Self-ratings of 9-10 deserve follow-up questions
#Technical Skills
-
Have you worked with [your tech stack]? In what capacity?
- Look for: Direct experience or quick learning ability
- Example: "Have you worked with React and Node.js? In what capacity?"
-
Tell me about your experience with version control (Git). Do you use branching strategies?
- Look for: Familiarity with Git workflows, team collaboration
- Red flags: Hasn't used Git professionally
-
How do you approach testing your code?
- Look for: Mentions unit tests, integration tests, TDD awareness
- Red flags: "I don't write tests" or "QA handles that"
#Problem-Solving
-
Walk me through how you'd debug a production issue that's affecting users.
- Look for: Systematic approach, prioritization, communication
- Good answers include: Logging, monitoring, rollback strategies
-
How do you stay current with technology trends?
- Look for: Blogs, courses, side projects, conferences
- Shows: Growth mindset, self-motivation
#Sales Pre-Screening Questions
#Experience & Track Record
-
What's your quota attainment over the past 2 years?
- Look for: 100%+ consistently, honest about misses
- Red flags: Vague answers, blaming external factors
-
What's the largest deal you've closed? Walk me through it.
- Look for: Deal size appropriate to your business, clear process
- Note: Verify claims seem reasonable for their experience
-
Do you have experience with [your sales methodology]? (MEDDIC, Challenger, etc.)
- Look for: Familiarity or willingness to learn
- Not always required: Methodologies can be taught
#Skills & Approach
-
How do you typically prospect for new business?
- Look for: Multi-channel approach, creativity, persistence
- Good answers: LinkedIn, referrals, cold calling, events
-
Tell me about a deal you lost. What happened and what did you learn?
- Look for: Self-awareness, learning orientation, honesty
- Red flags: Never lost a deal, blames only external factors
-
What CRM systems have you used? How do you maintain data hygiene?
- Look for: Experience with your CRM or similar, organized approach
- Shows: Process orientation, coachability
#Motivation
- Why sales? What drives you in this career?
- Look for: Genuine motivation (competition, helping customers, income)
- Red flags: "Couldn't find anything else," no passion
#Marketing Pre-Screening Questions
#Experience & Background
-
What areas of marketing do you specialize in?
- Look for: Match to your needs (content, demand gen, product, etc.)
- Follow-up: Ask for specific results in their area
-
What marketing tools and platforms are you proficient with?
- Look for: Experience with tools you use (HubSpot, Google Ads, etc.)
- Example tools: Analytics, automation, CRM, ad platforms
-
Describe a successful campaign you led. What were the results?
- Look for: Specific metrics (leads, revenue, engagement)
- Red flags: No data, can't explain their contribution
#Skills & Analytical Ability
-
How do you measure marketing ROI?
- Look for: Understanding of attribution, key metrics
- Good answers mention: CAC, LTV, conversion rates, pipeline influence
-
Walk me through your content creation process.
- Look for: Research, audience focus, distribution strategy
- Shows: Strategic thinking, not just execution
-
How do you approach A/B testing?
- Look for: Scientific approach, statistical significance awareness
- Red flags: Never done it, or "I just test everything at once"
#Customer Support Pre-Screening Questions
#Experience & Skills
-
How many years of customer support experience do you have?
- Look for: Experience level matching role requirements
- Follow-up: What industries/products?
-
What support channels have you worked in? (phone, email, chat, social)
- Look for: Experience in channels you use
- Note: Multi-channel experience is valuable
-
What's your average customer satisfaction (CSAT) or NPS score?
- Look for: Above-average scores, awareness of metrics
- Red flags: Never measured, scores below average
#Problem-Solving & Empathy
-
Describe a time you turned an angry customer into a happy one.
- Look for: Empathy, de-escalation skills, resolution focus
- Good answers show: Active listening, ownership, follow-through
-
How do you handle a situation where you don't know the answer?
- Look for: Resourcefulness, honesty, follow-up commitment
- Red flags: Makes up answers, transfers problem without ownership
-
What do you do when you can't give a customer what they want?
- Look for: Empathy while maintaining boundaries, alternative solutions
- Shows: Judgment, communication skills
#Product Management Pre-Screening Questions
#Experience & Background
-
How many years of product management experience do you have?
- Look for: Experience level matching role (APM vs. Senior PM)
- Follow-up: B2B or B2C? What product types?
-
Describe a product you took from concept to launch.
- Look for: End-to-end ownership, cross-functional leadership
- Key elements: Research, prioritization, execution, launch, iteration
-
How do you prioritize features when everything seems important?
- Look for: Framework usage (RICE, value vs. effort, etc.)
- Red flags: "Whatever stakeholders want" or no clear process
#Skills & Approach
-
How do you gather and incorporate user feedback?
- Look for: Multiple methods (interviews, surveys, analytics, support tickets)
- Shows: Customer-centric approach, data awareness
-
Tell me about a product decision you made that was wrong. What happened?
- Look for: Self-awareness, learning, how they handled it
- Good PMs: Fail fast, measure, iterate
-
How do you work with engineering teams?
- Look for: Collaboration, respect for technical constraints
- Red flags: Adversarial relationship, "just tells them what to build"
#Design (UI/UX) Pre-Screening Questions
#Portfolio & Experience
-
Do you have a portfolio we can review?
- Look for: Relevant work samples, case studies with process
- Essential: No portfolio is a major red flag for design roles
-
Walk me through your design process for a recent project.
- Look for: User research, iteration, testing, collaboration
- Good process includes: Problem definition, exploration, validation
-
What design tools are you proficient with?
- Look for: Tools matching your stack (Figma, Sketch, Adobe, etc.)
- Note: Tools can be learned; fundamentals matter more
#Skills & Approach
-
How do you handle feedback on your designs?
- Look for: Openness, asks clarifying questions, iterates
- Red flags: Defensive, takes all feedback personally
-
Tell me about a time you advocated for the user against stakeholder preferences.
- Look for: Confidence, data-backed arguments, diplomacy
- Shows: User advocacy, business awareness
-
How do you balance aesthetics with usability?
- Look for: User needs first, then visual design
- Good answer: "Beautiful but unusable isn't good design"
#Human Resources Pre-Screening Questions
#Experience & Knowledge
-
What areas of HR have you specialized in?
- Look for: Match to your needs (recruiting, L&D, HRBP, comp, etc.)
- Follow-up: Company sizes, industries
-
Are you familiar with employment laws in [your locations]?
- Look for: Knowledge of relevant regulations
- Critical for: Compliance-sensitive roles
-
What HR systems have you worked with?
- Look for: HRIS, ATS, performance management tools
- Example: Workday, BambooHR, Greenhouse
#Skills & Approach
-
Describe a difficult employee situation you handled.
- Look for: Discretion, fairness, documentation, resolution
- Red flags: Shares too many details, took sides
-
How do you measure HR effectiveness?
- Look for: Metrics awareness (turnover, time-to-hire, engagement)
- Shows: Data-driven approach
#Questions to Avoid
Stay away from questions that could be discriminatory or aren't job-relevant:
- Age-related: "When did you graduate?"
- Family status: "Do you have children?"
- Religion: "Can you work on [religious holiday]?"
- Health: "Do you have any disabilities?"
- National origin: "Where are you originally from?"
Instead, focus on job requirements: "This role requires travel 30% of the time. Is that something you can accommodate?"
#How to Use Pre-Screening Questions Effectively
#1. Keep It Short
- 5-10 questions maximum for initial screening
- Save deeper questions for interviews
#2. Score Responses
- Create a simple rubric (1-5 scale)
- Define what a "good" answer looks like in advance
#3. Be Consistent
- Ask the same questions to all candidates for the same role
- Compare apples to apples
#4. Use the Right Channel
- Application forms: Basic qualifications
- Phone screens: Deeper exploration
- Video screens: Visual cues and presentation
#5. Move Fast
- Review responses within 24-48 hours
- Top candidates don't wait
#Generate Custom Questions Instantly
Need pre-screening questions tailored to your specific role? Our Interview Questions Generator creates structured interview questions, while our Pre-Screening Questions Generator handles initial screening. Need phone-specific questions? Try the Phone Screen Questions Template.
Just select your:
- Role type
- Specific job title
- Experience level
And get instant, AI-powered questions you can use immediately.
#Related Resources
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Zakir Hossen
Zakir, founder of JuggleHire - a Google Forms alternative for hiring. Bootstrapped entrepreneur and software engineer with 10+ years coding experience from BD.
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