JuggleHire

This Privacy Policy describes how JuggleHire ("we," "us," or "our") collects, uses, and shares information when you use our hiring platform. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

Personal Information

Account Information: Name, email address, password, company details, job title
Profile Information: Employment history, educational background, skills, profile picture
Candidate Data: Information you collect from job applicants through our platform
Payment Information: Billing information and transaction records
Business Information: Company size, industry, business address, tax identification numbers
Communication Data: Email correspondence, support tickets, chat messages, feedback submissions
Integration Data: Information shared through third-party integrations you enable

Usage Data

Service Usage: How you interact with our platform, features used, time spent
Device Information: IP address, browser type, operating system, device identifiers
Log Data: Access times, pages viewed, features used, crashes, system activity
Performance Data: Response times, error rates, system uptime metrics
Aggregated Statistics: Anonymized data about hiring processes, conversion rates, hiring funnels
Feature Adoption: Which features are used most frequently by your team

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to collect information about your interactions with our platform and to enhance your user experience.

2. How We Use Your Information

We use your information for the following purposes:

Providing and maintaining our services
Processing your transactions and managing your subscription
Improving and personalizing our platform
Communicating with you about service updates, features, and promotional offers
Monitoring usage patterns and analyzing trends
Detecting and preventing fraud, security breaches, and other harmful activities
Complying with legal obligations

3. Third-Party Services We Use

We use various third-party services to support our platform:

Authentication: Google Auth for user login
Communications: Gmail for sending email messages
Scheduling: Google Calendar for interview scheduling, Google Meet for virtual interviews
Analytics: PostHog to track usage data and improve our services
Customer Support: Third-party customer service tools to assist with support requests
Payment Processing: Stripe for secure payment processing
Marketing: Affiliate marketing software, email marketing platforms

These third-party services may collect information sent by your browser as part of their operations. Their use of your information is governed by their respective privacy policies.

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

With Your Consent: When you authorize us to share your information
Service Providers: With third-party vendors who provide services on our behalf
Business Transfers: In connection with a merger, acquisition, or sale of assets
Legal Requirements: When required by law, legal process, or government request
Protection of Rights: To protect our rights, privacy, property, or safety, and that of our users

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your information within a reasonable timeframe, unless retention is necessary for legitimate business or legal purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: Request access to personal information we hold about you
Correction: Request correction of inaccurate information
Deletion: Request deletion of your information
Portability: Request transfer of your information in a structured format
Objection: Object to our processing of your information
Restriction: Request restriction of processing in certain circumstances
Withdrawal of Consent: Withdraw consent at any time

To exercise these rights, please contact us using the information in the "Contact Us" section.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We implement appropriate safeguards to protect your information when transferred internationally.

9. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be effective as of the date stated at the top of this policy. We will notify you of any material changes by posting the new policy on our website or through other communication channels.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Website: www.jugglehire.com/contact

By using JuggleHire, you acknowledge that you have read and understood this Privacy Policy.