ATS by Industry/Technology

Hire IT Pros Who Keep Systems Running

IT service companies need technicians who can troubleshoot under pressure and communicate clearly with non-technical clients. JuggleHire helps MSPs find reliable IT professionals.

IT service companies and managed service providers depend on having skilled, reliable technicians ready to solve problems fast. JuggleHire helps MSPs and IT service firms find professionals who combine deep technical knowledge with the client service skills that keep accounts happy.

Common Hiring Challenges for IT Services

Certified IT professionals command premium salaries and have abundant job options

Evaluating hands-on troubleshooting ability from a resume alone is nearly impossible

Client contracts often require technicians with specific certifications like CompTIA or CCNA

After-hours and on-call requirements limit the candidate pool for many IT roles

How JuggleHire Helps IT Services

Certification Screening

Filter candidates by CompTIA A+, Network+, Security+, CCNA, MCSA, and other IT certifications.

Technical Scenarios

Include troubleshooting scenarios and technical questions to evaluate practical problem-solving skills.

On-Call Availability

Screen for willingness to work after-hours, weekends, and on-call rotations.

Client-Facing Skills

Evaluate communication ability and customer service temperament alongside technical skills.

Why IT Services Need an ATS

IT service companies grow by winning new clients — and they can only win clients they can service. Understaffing leads to missed SLAs, unhappy customers, and lost contracts. An ATS ensures you are always building your bench of certified technicians so you can confidently pursue new business knowing you can staff it.

Why IT Services Choose JuggleHire

Meet Client SLA Requirements

Properly staffed teams mean you consistently meet service level agreements and client expectations.

Reduce Hiring Mistakes

Technical screening before interviews eliminates candidates who look good on paper but cannot troubleshoot.

Scale with Client Growth

A talent pipeline ready to go means you can onboard new managed service clients confidently.

Frequently Asked Questions

Managed service providers and IT service companies face a hiring challenge that is uniquely demanding. Your technicians need deep technical expertise across multiple platforms, strong customer communication skills, and the willingness to work flexible hours including evenings and weekends. JuggleHire helps you evaluate all three dimensions through custom application forms that include certification checklists, troubleshooting scenarios, and availability questionnaires. For MSPs with specific client requirements — like government contracts that demand security clearances or healthcare clients that need HIPAA-aware technicians — JuggleHire lets you create role-specific applications that capture exactly the information you need. IT service company owners using JuggleHire tell us that the structured approach to hiring has not only improved their candidate quality but also helped them win new business by demonstrating their commitment to staffing excellence.

Ready to hire better IT professionals?

JuggleHire goes beyond simple job posting. Leverage custom forms, powerful screening filters, and automated social media previews to find the perfect fit for your team.